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Client Rights

Last updated: October 2026

Draft for review. Minnesota law requires these rights to be displayed at the practice or given to clients. We publish them here as well for convenience. Please confirm which licenses apply to Healing Harbor’s clinicians before launch.

[CLIENT TO PROVIDE: confirmation of which license types apply, for example social work and/or alcohol and drug counseling, so the right sections below are kept]

Social work clients

Under Minnesota Statutes, section 148E.195, if your provider is a licensed social worker, you have the right to:

  • Be told your social worker’s license status, education, training, and experience
  • Examine the public data the Board of Social Work keeps about your social worker
  • Report a complaint about your social worker’s practice to the Board of Social Work
  • Know how to contact the Board

Minnesota Board of Social Work 335 Randolph Ave., Suite 245, Saint Paul, MN 55102-5502 Phone: 612-617-2100 or toll-free 888-234-1320 Email: social.work@state.mn.us Website: mn.gov/boards/social-work How to file a complaint

Alcohol and drug counseling clients: Client Bill of Rights

Under Minnesota Statutes, section 148F.165, clients of alcohol and drug counseling have the right to:

  1. Expect that the provider has met the minimum qualifications of training and experience required by state law
  2. Examine public records maintained by the Board of Behavioral Health and Therapy that contain the credentials of the provider
  3. Report complaints to the Board of Behavioral Health and Therapy
  4. Be informed of the cost of professional services before receiving the services
  5. Privacy, as defined and limited by rule and law
  6. Be free from being the object of unlawful discrimination while receiving counseling services
  7. Have access to your records as provided by law, except as otherwise provided by law
  8. Be free from exploitation for the benefit or advantage of the provider
  9. Terminate services at any time, except as otherwise provided by law or court order
  10. Know the intended recipients of your assessment results
  11. Withdraw consent to release assessment results, unless this right is prohibited by law or court order or was waived by prior written agreement
  12. A description of the general nature of the assessment process in language you understand
  13. An explanation and interpretation of your assessment results in language you understand, unless this right is prohibited by law or court order or was waived by prior written agreement

Minnesota Board of Behavioral Health and Therapy 335 Randolph Ave., Suite 290, St. Paul, MN 55102 Phone: 651-201-2756 Email: bbht.board@state.mn.us Website: mn.gov/boards/behavioral-health How to file a complaint

Your provider’s credentials

Information about your therapist’s license, education, and training is on our Meet Ryan page, and you are always welcome to ask directly.

Privacy

How your health information is protected is described in our Notice of Privacy Practices.